Day — 1 Google Product Interview Preparation
Book a slot with Industry PMs for a Mock Interview Here Book a slot for resume Review Here Book a slot for career guidance to get into PM Here Customer Journey Map Practice Exercise 1. How does the customer journey look like while booking via Expedia, Goibibo, MakeMyTrip etc? Broadly the customer journey of users who use travel applications can be divided into Exploration, Booking, Travelling, Post Travel. Exploration Either users know exactly where they are going to travel like a business trip, travelling back to home etc. or they don’t know where they are travelling like upcoming planning vacations. If they don’t know where they should go for upcoming vacations, in that case, they search on the internet, read various blogs, ask friends, family and acquaintances or watch youtube videos etc. In either case, they plan their itinerary of when they should go, like over weekends and when they should come back. Booking Users now know where they are going and at what time, they visit one